Ignite your journey. Ride with confidence

Velo Ember is your local hub for premium bicycles and expert service. We are passionate about matching you with the perfect ride for your city streets and trail adventures.

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About Us

At Velo Ember, we believe a bicycle is more than just a means of transportation; it's a source of freedom, joy, and connection. Founded on a shared passion for two wheels, our store is a haven for cyclists of all levels. We understand that the right bike can transform your daily commute, your weekend fitness routine, and your exploration of the world around you.

Our team is comprised of dedicated cyclists who eat, sleep, and breathe biking culture. We are here to listen to your needs, answer your questions, and provide personalized service that goes beyond a simple sale. We are committed to ensuring that every customer leaves our shop feeling excited and confident to start their next adventure.

Our Products

Apex Urban Glide

Designed for the daily commuter, the Apex Urban Glide features a lightweight aluminum frame and a smooth, internally-geared hub for minimal maintenance. With its upright riding position, puncture-resistant tires, and integrated rear rack, it's the ultimate tool for navigating the city with ease and style.

Price: $749.00

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Trail Seeker Pro

Ready to hit the dirt trails, the Trail Seeker Pro boasts a durable full-suspension frame that absorbs bumps and improves control. Its wide-range gearing tackles steep climbs, and its powerful hydraulic disc brakes provide reliable stopping power in all conditions, giving you the confidence to explore further.

Price: $1,899.00

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Velocity Road Sport

Experience the thrill of speed with the Velocity Road Sport. Its carbon fiber fork and high-performance frame reduce weight and dampen road vibrations. Equipped with a precise groupset and responsive, narrow tires, this bike is built for efficiency and long-distance rides on the pavement.

Price: $1,299.00

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Coastline Cruiser Classic

Pure, simple relaxation on two wheels. The Coastline Cruiser Classic features a comfortable steel frame, a wide, cushioned saddle, and swept-back handlebars for a perfectly laid-back posture. Perfect for leisurely rides along the beach path or a casual trip to the local market.

Price: $499.00

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Voyager Hybrid XR

The ultimate all-rounder, the Voyager Hybrid XR is as capable on a paved path as it is on a gentle gravel trail. It combines the lightweight efficiency of a road bike with the stable, comfortable geometry of a mountain bike. A true go-anywhere, do-anything bicycle for the modern explorer.

Price: $899.00

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Little Ember Kids' 20"

Spark a lifelong love of cycling with the Little Ember. This 20-inch wheel kids' bike is built to be safe, durable, and easy to handle. With its simple, reliable brakes, adjustable components to grow with your child, and fun, vibrant colors, it’s the perfect first real bike.

Price: $329.00

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Our Mission

Our mission is to empower every person in our community to experience the unparalleled freedom and joy of cycling. We strive to be more than just a store; we aim to be a foundational part of your cycling journey. From your first bike to your dream machine, we provide the expertise, service, and encouragement to help you achieve your personal goals, whether they are for fitness, adventure, or a more sustainable lifestyle.

We are deeply committed to fostering a vibrant and inclusive cycling culture. This means supporting local trail initiatives, hosting community rides, and ensuring our shop is a welcoming space for everyone. We believe that a bike can change a life, and we are dedicated to being the catalyst for that positive change.

Our Advantages

Expert Fitting Service

A bike that doesn't fit is a bike you won't ride. We offer a complimentary, professional bike fitting with every purchase to ensure your new bicycle is perfectly adjusted to your body's dimensions. This enhances comfort, improves efficiency, and prevents injury, guaranteeing you get the most out of every ride.

Lifetime Basic Adjustments

Your relationship with Velo Ember doesn't end at the register. We stand behind our products by offering free lifetime basic adjustments on all bicycles purchased from us. This includes brake tuning, gear adjustments, and bolt checks, ensuring your bike remains in peak condition for years to come.

Local Assembly & Quality Check

Every bicycle we sell is meticulously assembled and given a rigorous 30-point safety inspection by our certified mechanics in our onsite workshop. You can ride away with absolute confidence, knowing your bike has been prepared to the highest standard of quality and safety.

Curated Selection, No Overwhelm

We carefully select our inventory to feature high-quality, reliable bicycles from dedicated manufacturers. We avoid the "paralysis by analysis" of big-box stores. Our focused range means we can guide you to the best choice for your needs without the confusion.

Our Story

Velo Ember began not in a boardroom, but on a long, sun-drenched road. Our founder, a lifelong cycling enthusiast, grew frustrated with the impersonal experience of buying a bike from large retailers. He dreamed of a place where people could get honest advice, find a quality product, and feel a genuine sense of community. That spark of an idea was the "ember" that eventually grew into the fire of our shop.

From our humble beginnings in a small garage, we've grown into a beloved local institution, but our core values remain unchanged. We are still owned and operated by people who are passionate about cycling. Every bike we sell, every repair we make, and every conversation we have is fueled by that original passion to share the simple, powerful joy of riding a bicycle.

Our Team

Alex Carter

Head Mechanic & Co-founder

Maria Flores

Sales Manager & Cycling Guide

Ben Jones

Customer Experience Specialist

Our Achievements

Over the years, our most significant achievement has been the trust placed in us by thousands of riders across our city. We have helped families find their weekend freedom, commuters rediscover their city, and aspiring athletes reach new personal bests. This positive impact on our community's health and happiness is the success we are most proud of.

Our dedication to excellence has been recognized through multiple "People's Choice" awards for best local bike shop, a testament to our commitment to customer service. Furthermore, our community outreach programs, including our annual "Bikes for Kids" donation drive, have successfully provided refurbished bicycles to over 500 children in need.

Customer Reviews

Sarah K.

"I walked into Velo Ember unsure of what I needed. The staff spent over an hour with me, asking questions and letting me test ride a few bikes. I left with the perfect hybrid and a huge smile. The service is unmatched!"

David L.

"The lifetime adjustments are a game-changer. I've had my bike for three years, and it still rides like it's brand new thanks to the quick and friendly tune-ups. This is what true customer care looks like."

Chloe R.

"I bought a Coastline Cruiser for leisurely rides. The whole process was a delight. The bike is beautiful and so comfortable. I've rediscovered my neighborhood. Thank you, Velo Ember!"

Jake P.

"As a new rider, I was nervous. The team was incredibly patient and explained everything in a way I could understand. They made me feel confident and welcome. I wouldn't go anywhere else for my biking needs."

FAQ

Absolutely! Our expert service department is happy to work on bicycles of all makes and ages. We treat every bike with the same care and attention to detail.

We want you to be completely happy with your purchase. We offer a 30-day return policy for store credit on new bicycles in original condition. Please contact us for full details.

For bikes purchased online and shipped to us, please allow 2-3 business days for our professional assembly and safety check. Walk-in service times vary, so we recommend calling ahead for an estimate.

Yes! We believe in building a cycling community. We host monthly beginner-friendly social rides and weekly training rides for more experienced cyclists. Check our website or in-store bulletin for the current schedule.

Just bring yourself, the shoes you typically ride in, and any comfortable clothing. The fitting process is all about adjusting the bike to your unique body, so comfort is key.

Write Us a Message

+15034775519

1825 NW Marshall St, Portland, OR 97209, USA

veloember@gmail.com

© Velo Ember 2025 - All Rights Reserved